The Fish Geek
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GUARANTEE
STOCKLIST
The Fish Geek
Home
GUARANTEE
STOCKLIST
More
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  • GUARANTEE
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  • GUARANTEE
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GUARANTEE

Freshwater Aquatic Life Guarantee

  

  • The Fish Geek takes great care to ensure that all live fish, plants, and invertebrates you purchase are in a healthy condition and will go home safely with you. All aquatic life is guaranteed to stay alive for 7 days in a properly established environment from the day you purchase,. or we will gladly refund your payment back.
  • Aquatic life can be returned with a receipt within 7 days for a full refund.
  • A water sample is recommended for all refunds or exchanges. The Fish Geek wants to ensure that parameters are stable and acceptable for the aquatic life to thrive.
  • Please ensure that you have the properly established environment for the species you want to home prior to purchase.
  • Should you experience the loss of your aquatic life, please contact us (either in-store or online) within the required time frame.
  • A photo may be asked for, in order to verify the loss.

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